Last updated: 24 october 2025

This privacy policy explains how Kavanagh Dublin (the ‘Site’, ‘we’, ‘us’ or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on kavanagh-dublin.com (the ‘Site’). ‘ours’ or ‘ourselves’) collects, uses and discloses your personal information when you visit, use our services or make a purchase on kavanagh-dublin.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the ‘Services’). For the purposes of this Privacy Policy, ‘you,’ “your” and ‘yours’ refer to you as a user of the Services, whether you are a customer, website visitor or other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, particularly to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the ‘Last Updated’ date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or is reasonably capable of being associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you provide to us directly through our Services may include:

  • Contact information, including your name, address, telephone number, and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and telephone number.
  • Account information, including username, password, security questions, and other information used for account security.
  • Customer service information, including information you choose to include in your communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide such information, but doing so may prevent you from using or accessing those features.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access our Site and your account and how you use them, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:

  • Companies that operate our Site and Services, such as Shopify.
  • Our payment processing organisations, which collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Website and Third Party Links.

How we use your personal information

  • Provision of Products and Services. We use your personal information to provide you with the Services in order to perform the contract we have entered into with you, specifically to process your payments, fulfil your orders, send you notifications regarding your account, purchases, returns, exchanges or other transactions, to create, maintain and manage your account, arrange for shipping, facilitate any returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services that you may choose to use. In such cases, Shopify will process your information as set out in its privacy policy and its consumer privacy policy.
  • Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for such data processing activities is our legitimate interest in selling our products, pursuant to Article 6(1)(f) of the GDPR.
  • Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activities. If you choose to use the Services and create an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other login information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for such data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
  • Communicating with you and improving the Services. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest in order to ensure our responsiveness, provide you with efficient services, and maintain our business relationship with you pursuant to Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with our Shopify store, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to store your actions and preferences), to perform analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimise the Services). We may also allow third parties and service providers to use cookies on our Site in order to better tailor the services, products and advertisements on our Site and other websites.

Most browsers automatically accept cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser controls. Please note that deleting or blocking cookies may compromise your user experience and cause certain Services, including certain features and general functionality, to malfunction or become unavailable. In addition, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for the performance of the contract, for legitimate purposes and for other reasons subject to this privacy policy. This may include:

  • Suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order processing, and shipping).
  • Business and marketing partners to provide you with services and send you advertising. Our business and marketing partners will use your information in accordance with their privacy policies.
  • When you ask us to disclose or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or identifier integrations, with your consent.
  • With our affiliates or within our group of companies, in our legitimate interest to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including those related to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

We have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above, in the sections ‘How we collect and use your personal information’ and ‘How we disclose personal information’:

Category Categories of recipients

  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, purchase information, and customer service information
  • Internet or other similar network activity, such as usage data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Suppliers and third parties who provide services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for the purpose of conducting advertising and marketing activities, as follows.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should consult their privacy and security policies and other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on such sites. Information you provide in public or semi-public areas, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without restriction on its use by us or third parties. The fact that we include such links does not, in itself, imply an endorsement of the content of such platforms or their owners or operators, except as indicated in the Services.

Data on minors

The Services are not intended for use by minors, and we do not knowingly collect any personal information about minors. If you are the parent or guardian of a minor who has provided us with their personal information, you can contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware of any ‘sharing’ or ‘selling’ (as those terms are defined under applicable law) of personal information relating to individuals under the age of 16.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee ‘absolute security.’ Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

The retention period for personal information depends on several factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies in force.

Your rights

Depending on your place of residence, you may enjoy all or some of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.

  • Right of access/knowledge: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right of deletion: You may have the right to request the deletion of the personal information we hold about you.
  • Right to rectification: You may have the right to request the rectification of the personal information we hold about you.
  • Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.
  • Right to refuse sale, sharing or targeted advertising: You may have the right to ask us not to ‘sell’ or “share” your personal information or to refuse the processing of your personal information for purposes considered ‘targeted advertising’, as defined in privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is activated, depending on your location, we will automatically treat this as a request to opt out of the ‘sale’ or ‘sharing’ of information for the device and browser you use to visit the Site.
  • Restriction of processing: You may have the right to ask us to stop or limit the processing of your personal data.
  • Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
  • Appeal: You may have the right to appeal against our decision if we refuse to comply with your request. You can do this by responding directly to our refusal.
  • Managing communication preferences: We may send you promotional emails, which you can opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those relating to your account or orders you have placed.

You may exercise any of these rights as indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorised representative to submit requests on your behalf in order to exercise your rights. Before accepting such a request from a representative, we will require the representative to provide proof that you have authorised them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request as soon as possible, as required by applicable law.

Complaints

If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal against our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority. For the EEA, a list of data protection supervisory authorities is available here.

International users

Please note that we may transfer, store and process personal data outside the country in which you live. Personal data is also processed by employees and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we will use recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to a country that provides an adequate level of protection.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please contact us by telephone or email us at info@kavanagh-dublin.com.

For the purposes of applicable data protection laws and unless otherwise specified, we are the controller of your personal data.